Customer contacts Home Works Remodeling to discuss general aspects of the project. Team member(s) meets with customer on site to gather details and measurements. A free proposal and/or spec sheet is put together and sent to customer for review (via email, faxed, mail, hand delivery, or sit-down meeting). References are available for customers to contact to gain information about the process and Home Works Remodeling. After the customer approves proposal, the start date is established and a contract is signed by both the customer and Home Works Remodeling. Payment timing in contract:
10% due with contract
30% due at project start
30% due mid-way through
Final 30% due when original contract project is finished. Any changes made outside of the contract are handled through change orders. Change order payment is due when change order is complete. Communication! Customer is kept up to date with project progress throughout entire project and can call any time with questions.